Sun Microsystems

Project Name: Tech Tracker

Sun needed development and maintenance support for the Tech Tracker application implemented on Salesforce.com. Tech Tracker aims to provide both Market Development (MD) Account Managers and Field Sales Representatives the ability to collaborate on opportunities to qualify and certify 3rd party software on Sun platform, and thus, expand market coverage for Sun platform and related products and services.

Solution

JWay provided development and maintenance support in the following areas: Requirements analysis; Enhancement and maintenance of application features that include deal management, application request, search, and watch list; Performance enhancement; Usability enhancement.

Result

Process enhancement and efficiency in collaboration between Market Development (MD) Account Managers and Field Sales Representatives; Full automation of manual processes in deal management and application requests.