Sun Microsystems

Project Name: Tech Tracker

Sun needed development and maintenance support for the Tech Tracker application
implemented on Salesforce.com. Tech Tracker aims to provide both Market Development (MD) Account
Managers and Field Sales Representatives the ability to collaborate on opportunities to qualify and certify
3rd party software on Sun platform, and thus, expand market coverage for Sun platform and related
products and services.

Solution

JWay provided development and maintenance support in the following areas: Requirements
analysis; Enhancement and maintenance of application features that include deal management,
application request, search, and watch list; Performance enhancement; Usability enhancement.

Result

Process enhancement and efficiency in collaboration between Market Development (MD)
Account Managers and Field Sales Representatives; Full automation of manual processes in deal
management and application requests.