Salesforce.com

Overview

Cloud computing is a force that is driving tremendous cost-saving opportunities for companies of all sizes. Do away with expensive and complex IT infrastructure and the army of developers and engineers that go with it. Our Salesforce.com practice builds on our strength in project management and Web applications development to offer the help you need in embracing the cloud. JWay provides end-to-end consulting, implementation and ongoing support services to your Salesforce.com application. We work with you to define, design, and configure the modules you need, test the application, and launch it within the cloud.

Services

Implementation Services

We analyze your business process, setting up the appropriate architecture, designing the database, configuring Salesforce.com modules (Sales, Service or Marketing), and carrying out thorough QA to ensure a successful and trouble-free launch.

Force.com Customization

We help you build customized applications on top your of existing Salesforce.com implementation. We know the platform. In fact, we ‘eat our own dog food’. We have developed custom applications for ourselves besides those of our clients’.

Post-implementation Support

Need ongoing support and maintenance for your Salesforce.com application? We work with you from launch to post implementation support. With our Managed Services, we become responsible for managing your day-to-day operations – including administration, issue resolution, user management and more. We can also do some “quick-win” work within the support contract to increase customer satisfaction. Please engage us early to ensure transition plans are in place and agreed to before we launch the application.

Resourcing/Recruiting

We are well connected with many Salesforce.com professionals and can help staff up your projects and organization with either contract or permanent resources.